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IMI Complaints Process

This page sets out our complaints process and is aimed at our members, approved centres, candidates and all interested parties who encounter a direct or indirect service from IMI or an IMI affiliated individual or provision.

COVID-19 Update

COVID-19 Update

In light of the ongoing and increased uncertainty surrounding the COVID-19 coronavirus, we wanted to reassure you of the steps we're taking to ensure we continue to deliver a great service for you and also to reinforce our commitment to you at this difficult time.

View the update